Frequently Asked Questions

1. What is your business all about?

We specialize in eCommerce retail, offering a wide range of glitter and bling customized items. Our products add a touch of sparkle and individuality to your everyday life.

2. What kind of items do you offer?

We have a diverse collection of personalized products, including clothing, accessories, home decor, and more. Each item is carefully customized with glitter and bling to make it uniquely yours.

3. How can I place an order?

Ordering is easy! Simply browse our online store, select the item you want, and follow the instructions to customize it. Add it to your cart, proceed to checkout, and we'll take care of the rest.

4. Can I request a custom design?

Absolutely! We love creating one-of-a-kind pieces. Contact our customer support team with your design idea, and we'll work with you to bring it to life.

5. How long does it take to process and ship orders?

Processing time varies depending on the complexity of the customization. Once your order is ready, we ship it out promptly. Shipping times may vary based on your location. Please order at minimum 4 weeks in advance.

6. What if I'm not satisfied with my order?

Your satisfaction is our top priority. If you have any issues with your order, please reach out to our customer support within 7 days of receiving it, and we'll gladly assist you.

7. Can I return or exchange an item?

As our items are custom-made, we generally do not accept returns or exchanges unless there is a manufacturing defect. Please review our refund & return policy for more information. 

8. How can I contact your customer support?

You can reach our friendly customer support team via email or through the contact form on our website. We strive to respond to all inquiries within 24 hours.

9. Do you offer bulk or wholesale orders?

Yes, we welcome bulk and wholesale orders. Contact us with your requirements, and we'll provide you with the necessary information and assistance.

10. Are you a black-owned business?

Yes, we take pride in being a black-owned business, and we appreciate your support in empowering our community through your purchases.

Have a question that's not answered here? Reach out to us, and we'll be happy to assist you!